Your practice needs a manager. It doesn’t have to be you.
Human practice management for individual consultants. Give day-to-day operations a clear owner, from administration and billing coordination to suppliers and reporting, with responsibilities agreed around how your private practice runs.
Individual consultants onlySomeone coordinating the whole workflow
A practice manager connects the diary, administration, billing and the people involved in your practice. Beyond completing tasks, the role includes tracking what remains unresolved, coordinating next steps and bringing decisions to you when your approval is needed.
For individual consultants
This service is scoped around one consultant’s private practice, with clear priorities and lines of responsibility. It is not offered as a shared clinic-wide management package. Your workload and operational needs determine the scope, rather than headcount alone.
Agree responsibilities before handover
Start with your current systems, outstanding work and the people involved. Agree authority, reporting, access and cover arrangements before handover. Our onboarding process provides a starting point for that discussion.
Day-to-day operations, with clear ownership.
- Diary, patient enquiries and waiting-list coordination
- Billing administration, insurer queries and shortfall follow-up
- Payment reconciliation and practice reporting
- Audit administration and policy-calendar coordination
- Supplier, stock and team-rota coordination where relevant
- A named manager with responsibilities and cover agreed
Clear authority. Clear boundaries.
Agree which tasks the manager owns, which decisions need approval and how patient information is accessed. Discuss confidentiality and system permissions, working hours, absence cover and reporting before support starts.
- No shared clinic rate: this service is for individual consultants.
- No transfer of clinical decision-making: patient care decisions remain with the clinician.
- No assumption of unlimited authority: spending, approvals and escalation are agreed with you.
Less chasing. More oversight.
Outstanding work stays visible
A delayed invoice, unanswered insurer query or supplier issue should have an owner and a next step. Coordinating those items helps you see what needs attention without personally chasing every update.
A clearer view of billing
Track payments, reconcile remittances and follow up outstanding invoices and shortfalls within the agreed scope. This supports visibility of what is owed; it does not guarantee payment or the outcome of an insurer appeal.
Useful reporting for decisions
Agree the figures, source systems and review schedule that help you understand the practice. Reporting should show outstanding work, financial administration and operational issues that need a decision.
Choose by responsibility, not practice size
If the main need is calls, diary management and correspondence, medical PA support may be the right starting point. If you need someone to coordinate priorities, people and processes, discuss practice management. An existing secretary can remain part of that arrangement, with responsibilities clearly divided.
Fix recurring problems at their source
If enquiries arrive without the right information or booking changes create repeated work, the process may need attention too. Catalyx can discuss website improvements and suitable automation alongside human support. Any integration is separately scoped; the manager coordinates people and decisions.
What keeps coming back to you?
Tell us how your private practice runs, who supports you now and which operational tasks keep returning to you. We’ll discuss whether practice management or PA support is the better fit.